Terms of Service

Terms of Service

Effective Date: 21/10/2025

Welcome to Olivia Toronto. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. Overview

These Terms of Service govern your use of the Olivia Toronto website and any purchases made through it. By visiting our site or placing an order, you agree to follow these terms, including any additional policies referenced herein.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this site and make purchases.

3. Products and Orders

  • All product descriptions and prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our sole discretion, including for errors in pricing, stock availability, or suspicion of fraud.

  • We strive to display accurate product images, but actual colors or sizing may vary slightly depending on your device and lighting.

4. Payments

We accept secure payments through third-party processors (e.g., Stripe, PayPal). All payment information is encrypted and handled securely.

You agree to provide current, complete, and accurate purchase and billing information for all transactions.

5. Shipping

We ship orders within the timelines stated at checkout. However, delays may occur due to carrier issues or customs (for international orders). We are not responsible for delays outside our control.

6. Returns & Refunds

Please refer to our Return and Refund Policy for details on return eligibility, timelines, and process.

7. Intellectual Property

All content on this website — including logos, images, designs, text, and branding — is the property of Olivia Toronto and may not be copied, reproduced, or distributed without written permission.

8. Prohibited Uses

You may not use this site:

  • For unlawful purposes

  • To solicit others to perform illegal acts

  • To infringe on intellectual property rights

  • To transmit viruses or malicious code

  • To interfere with security or functionality of the site

We reserve the right to terminate your access for violating any of these terms.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of external sites.

10. Limitation of Liability

To the fullest extent permitted by law, Olivia Toronto shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our site or products.

11. Indemnification

You agree to indemnify and hold harmless Olivia Toronto from any claim, demand, or damage arising out of your violation of these terms or use of our site.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the site after changes implies acceptance of the new terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada.

14. Contact

For questions about these Terms, please contact us at:
📩 Email: support@oliviatoronto.com